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People were calling the police because Instagram and Facebook were down

15 March 2019

However, the latest Facebook service outage shows the issues that arise when attempting to consolidate a number of online services and apps together.

We've asked Facebook how it intends to resolve its issues with angry advertisers, but did not receive an immediate reply. The app is also funded primarily through user donations rather than targeted ad services as Facebook is. "The last time Facebook had a disruption of this magnitude was in 2008, when the site had 150m users-compared with around 2.3bn monthly users today", the website reported.

The Menlo Park, California-based company, which gets a vast majority of its revenue from advertising, told Bloomberg that it was still investigating the overall impact "including the possibility of refunds for advertisers". Facebook said the issue had been resolved and that it's systems were recovering. The hashtag #FacebookDown and #InstagramDown were trending on Twitter for much of the day.

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Thursday morning, outage-tracking website showed a steep drop in reports of Facebook problems between Wednesday and Thursday morning. As of Thursday morning, the only good news for Facebook is that plunging stock price appeared to have found a floor.

Separately, the New York Times reported on Wednesday that USA federal prosecutors were conducting a criminal investigation into data deals Facebook struck with more than 150 technology companies such as Inc and Apple Inc. "I'm trying to communicate with my team in NY". A spokesperson added, "As a result, many people had difficulty accessing our apps and services".

A spokesman for the social network said the company was cooperating with investigators in multiple federal probes, without addressing the grand jury inquiry specifically.

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"We're very sorry for the inconvenience and appreciate everyone's patience", Facebook said.

The newspaper said the companies had access to user data that Facebook previously said was inaccessible. It also affected people on the West Coast, including in Portland.

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People were calling the police because Instagram and Facebook were down