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Alexa, stop laughing. Amazon says her creepy, random laughter has been fixed

10 March 2018

Amazon have said that they are "working to fix" a glitch in Alexa devices after social media users said it started laughing randomly. Since that's a relatively short phrase, it can easily have false positives, leading to these creepy laughs people have been hearing.

Amazon is also changing Alexa's response to that command: rather than have the assistant laugh right away, its cackling will be preceded by the sentence, "Sure, I can laugh".

For weeks, users of Amazon's digital assistant, Alexa, have reported versions of the same unsettling event: being startled as they went about their day by Alexa letting out an eerie laugh.

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In the wake of news reports that the tech giant's voice-enabled devices were laughing on their own, Jimmy Kimmel got a few chuckles Wednesday night at the expense of Alexa. Amazon confirmed to several outlets that it will be adding extra steps to trigger the "laugh" function.

Customers have been reporting on Twitter and Reddit that their Amazon Echo devices have suddenly been starting to laugh and the company has been trying to stop this from happening. It was found that many users would hear the laugh after Alexa was asked to turn off or change the lights. "She didn't even say anything, just laughed".

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This laugh sounds slightly sarcastic, as if the person laughing were trying to convey that they didn't really find whatever they'd just heard amusing.

"We're aware of this and working to fix it".

It's also part of an effort to draw people into Amazon's Music services by making a lot of these voice features exclusive.

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Alexa, stop laughing. Amazon says her creepy, random laughter has been fixed