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GameStop Pauses Unlimited Used Games Program

15 November 2017

GameStop released a statement that says the program has been "temporarily paused" due to "system glitches" that they had found in early releases of the program.

Last month, we reported that GameStop announced a new rental subscription service that would allow customers to rent as many used games as they wanted for a six-month period for a flat fee. You could only take one game out at a time before returning it to swap it for another.

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If you already have signed up for PowerPass, a GameStop spokersperson told Kotaku that you can bring your pass and rented video game in for a full refund, and you'll be allowed to select a free used game. According to a spokesperson for the company, the suspension was "based on a few program limitations we have identified". However, merely days before the service's launch, GameStop has reportedly made a decision to pause the launch of the unlimited used game rental service.

GameStop's all-you-can-eat subscription to used games has been suspended, apparently over concerns with how the aging computer systems in the company's 7,000 stores can handle and track checkouts. "We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service", GameStop told Kotaku. "In addition, we will allow them to pick out any pre-owned game for free".

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GameSpot did do a soft launch of its PowerPass service.

GameStop has reportedly begun rolling out, then abruptly stopped, the PowerPass game rental program it had planned to officially launch on November 19th. For $60 (which covered six months of the service), players could check out pre-owned GameStop games indefinitely. According to GameStop's spokesperson, the company ran into several issues with the program in testing it for launch.

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GameStop Pauses Unlimited Used Games Program